Hospitality in Healthcare | Las Vegas Heals
Steinberg Diagnostic Medical Imaging Center first install MRI tech
Online Medical Marketing Strategies for Any Practice
According to a 2013 survey by the Pew Research Center, 72% of internet users have looked online for health...
CARSON CITY, NV – Governor Brian Sandoval today announced he had accepted the Graduate Medical Education (GME) Task Force...
Dignity Health-St. Rose Dominican Leaders Tapped to Speak at  UNLV’s Harrah Hotel College 2nd Annual Hospitality in Healthcare Conference
Cleveland Clinic – Healthcare Interior Design Program
Rude Staff Can Damage The Patient Experience
Too many healthcare workers learn their customer service skills “from the University of the Abrupt that offers a major in brusque with a minor in terse,” according to Korda’s column. He recalled his first visit at another doctor’s office where he was greeted with a command from the young woman... Read more
United Health Foundation Presented UNLV School Of Medicine With A $3 Million Grant
Friends and Colleagues, What an exciting day. The United Health Foundation presented the UNLV School of Medicine with a $3 million grant. The funds will support new programs and help us plan UNLV community health clinics where our students will spend their third year taking care of patients and... Read more
Improve The Patient Experience By Consulting Models Outside Of Healthcare
Healthcare is hospitality with healing. Or, if you prefer, it’s healing with hospitality. The healing part of this equation, the clinical outcome, is indisputably important. But the hospitality side of the equation, what we call “the patient experience,” also matters to patients and to their loved ones. Unfortunately, the... Read more
A styrofoam world exists on the third floor of Centennial Hills Hospital, complete with replicas of patient rooms, an emergency department, nurses’ station and neonatal intensive care unit. Scattered throughout are real chairs and couches, beckoning passersby to give them a try.  The Valley Health System transformed the empty... Read more